Smart data-driven marketing in Industry 5.0

Authors

  • Aminmasoud Bakhshi Movahed Iran university of science and technology, Tehran, Iran
  • Ali Bakhshi Movahed Iran university of science and technology, Tehran, Iran

Keywords:

Data driven marketing, Smart marketing, Customer data analysis, Marketing 5.0

Abstract

Customer data, which is usually collected with the help of various tools, has a significant impact on knowing more customers, improving relationships and providing better services. Data-driven marketing is an approach to optimize brand communication based on customer information. Data-driven marketers use customer data to predict their needs, wants, and behavior. Such information helps develop personalized marketing strategies. Data-based marketing allows the most suitable offer to be presented to the customer at the most suitable time and to establish an effective relationship with them. In the era of transformative technologies and considering the basic challenges of receiving, maintaining and using a large volume of customer data, understanding The basic features of these marketing systems have multiple importance. Therefore, in this chapter, in addition to explaining the difference between data-driven marketing and traditional marketing, an effort is made to examine the basic elements and components of this type of effective retrieval.

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References

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Published

2024-04-06

How to Cite

Bakhshi Movahed, A. ., & Bakhshi Movahed, A. (2024). Smart data-driven marketing in Industry 5.0. International Scientific Hub, 36–50. Retrieved from https://books.iscihub.com/index.php/ISCIHB/article/view/43

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